Developing Innovative Support Structures in Higher Education Institutions: A Student Perspective
نویسندگان
چکیده
منابع مشابه
Customer compatibility management: an alternative perspective on student-to-student support in higher education
Emphasizes the controllability of customer-to-customer interaction in the higher education environment. Argues that students’ satisfaction or dissatisfaction with their experience of a university may be significantly influenced by their experience of other students. Customer compatibility management supplements other approaches to quality management, such as TQM. Tutors and managers of the educ...
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ژورنال
عنوان ژورنال: Journal of Educational Research and Practice
سال: 2020
ISSN: 2167-8693
DOI: 10.5590/jerap.2020.10.1.07